Shipping & Refunds

Thank you for supporting Dear Beautiful Friend. We are committed to providing you with beautiful, high-quality products that inspire and uplift. Below are the details of our shipping and refund policies:

Shipping
Orders are processed with care and shipped within 5-8 business days. Please note that these times may vary slightly during holidays or high-demand periods. Once your order is on its way, you’ll receive a confirmation email with tracking information to follow its journey to you.

Refunds
As all of our products are custom-made and crafted just for you, we are unable to offer refunds or exchanges. This ensures that every item you receive is created with the utmost care and attention to detail.

However, if your item arrives damaged or defective, please reach out to us within 7 days of receiving your order. Kindly include photos of the issue, and we’ll work quickly to resolve it for you.

Your satisfaction is incredibly important to us, and we’re here to assist you every step of the way. For any questions, don’t hesitate to contact us through our Contact page.